For all elements of the game to play, your computer must have QuickTime 5.0 or later. The InstallShield Wizard will automatically check for the necessary QuickTime components. If the provided installer was not used, many assets like the proper QuickTime player may not have loaded. Uninstall and reinstall the game using the provided installer to check for the necessary QuickTime player.
If the elements still do not play, your computer may be missing Java software. To download free Java software, go to www.Java.com and follow the minimum installation instructions.